Hi, I’m Jennifer Scharps, a thoughtful and strategic UX Designer with a passion for solving complex problems and creating impactful user experiences. With a background in organizational leadership and over 8 years of experience across hospitality, nonprofit, and healthcare sectors, I’ve developed the skills to navigate diverse challenges and deliver meaningful results.
From leading cross-functional workshops to uncover hidden assumptions, to designing user-centered solutions that increased event sign-ups by 500%, my work spans product strategy, UX research, information architecture, interaction design, and usability testing. Along the way, I’ve fostered collaboration and inclusivity within teams, ensuring a psychologically safe environment where creativity and innovation thrive.
I take pride in being persistent, curious, and resourceful—transforming overwhelming challenges into manageable and actionable solutions. My approach is rooted in empathy and a deep commitment to both users and business goals, allowing me to create experiences that drive real impact.
