UX/UI Designer
Superheroines, Etc.
Jan 2024 - Present | Remote
Overhauling website to optimize user experience and align with updated organizational vision and mission through user research, user flows, interaction design, visual design and prototyping.
Utilized card sorting techniques to identify 8 user flows and conducted usability tests to uncover 6 key pain points, resulting in enhanced website usability and user experience.
Designed and prototyped 50 mobile and desktop screens, engaging key stakeholders and testers for feedback, leading to refined design concepts and optimized user experiences.
Curated color scheme, fonts, and images in adherence with WCAG standards to enhance brand identity and ensure consistency across interface.
Leveraged GA 4 data to gain insights into user behavior patterns, informing decisions to optimize website navigation, and minimize bounce rates.
UX/UI Designer
Retina Global
Jan 2024 - Present | Remote
Researching and defining user flows to boost donation rates and volunteer sign-ups through user research and informational architecture principles.
Spearheaded collaborative efforts with key stakeholders to prioritize website requirements, ensuring alignment with organizational initiatives.
Conducted usability tests, identifying critical issues within the donation flow and implemented solutions.
Product Strategist Intern
Tech Fleet | Food Distro
Sept 2023 - Dec 2023 | Remote
Spearheaded the definition of product goals, exploration of innovative concepts, and gathering of requirements This approach fostered clarity, focus, and team buy-in, ensuring alignment with project objectives and delivering user centric solutions.
Gathered user challenges and translated into 40+ user requirements.
Produced and hosted 3 workshops over the course of 8 weeks to uncover team assumptions, develop problem statements, and craft vision, mission and product vision statements.
Product Strategist Intern
Tech Fleet | The Melanin Village
Jun 2023 - Aug 2023 | Remote
Crafted product vision, user stories, roadmap, features, and requirements to address core issues and maintain strategic focus.
Hospitality Manager
University of Colorado | Boulder
Oct 2019 - Jun 2022
Developed and implemented leadership program for student supervisors, resulting in improved team performance and productivity.
Increased customer satisfaction by nearly 100% through in-depth analysis of user needs and feedback.
Hospitality Manager
A Spice of Life Cateing | Boulder
May 2014 - Oct 2022
Designed, tested, and iterated a comprehensive training program for 100+ employees, resulting in a 25% boost in new hire retention.